National/regional news and analysis

Why Asos should be wary of banning customers returning unwanted goods

'Now where's that returns label?' Cast of Thousands.ShutterstockShopping for clothes online is a risky business. How do you know if that top will be a good fit, or those shoes will definitely be the right colour? One popular solution to this predicament is to order lots of tops and lots of shoes, try them on at home, and send back all the ones you don’t want – often at no cost.

Oasis are on the road again. But has the ticket scandal spelled the end of dynamic pricing?

When the Oasis reunion tour was announced last summer, there was a scramble to get hold of tickets. Very quickly, there followed another scramble – to understand a phenomenon known as “dynamic pricing”. This is the practice of pricing one product or service differently for different customers. Prices are adjusted according to supply and demand and can also be determined by things like the timing of the purchase.

Pages

Subscribe to National/regional news and analysis