Shoppers can take cues when managers step in to help their staff. Grab on Unsplash, CC BYWorkers in sales might roll their eyes when they deal with a micromanaging boss. But many customers actually appreciate it if a store manager offers to help when they’re mulling over a purchase, whether it’s a dishwasher, a tablet or a lawnmower.
That’s the main finding of a new study I co-authored.
Shoppers can take cues when managers step in to help their staff. Grab on Unsplash, CC BYWorkers in sales might roll their eyes when they deal with a micromanaging boss. But many customers actually appreciate it if a store manager offers to help when they’re mulling over a purchase, whether it’s a dishwasher, a tablet or a lawnmower.
That’s the main finding of a new study I co-authored.
In the aftermath of the COVID-19 pandemic, many employers ended up with hybrid work arrangements. David L. Ryan/The Boston Globe via Getty ImagesMore than six years after the COVID-19 pandemic began, over 1 in 5 of the U.S. workers who can work remotely do so either full time or at least one day per week.
Greg Wood / AFP via Getty ImagesArtificial intelligence (AI) is changing the tasks people do at work and the skills they need. As work changes, being able to move between jobs, and sometimes industries, may become increasingly important.
Bath in Somerset is a favourite with tourists. Denny Friday Studio/ShutterstockSupporters tend to call it a “visitor levy”. Detractors prefer to call it a “tourist tax”.
As Brazil's trade with the U.S. declines, its trade with China continues to climb.
Federal Reserve Chair Kevin Warsh has recently emphasized the importance of bringing inflation back down to its target of 2%. AP Photo/Mark SchiefelbeinFrom mortgages to auto loans to credit cards, borrowing is set to get even pricier.
White working class children have been left behind, the government argues. pics five / ShutterstockInequality has been debated in British politics for decades, often with a reluctance to address class issues. Bridget Phillipson, the minister for women and equalities, thinks this needs to change.
College students are facing one of the most precarious labor markets in years. A recent New York Federal Reserve study pointed to a sharp increase in the post-college unemployed compared with other workers, with explanations ranging from artificial intelligence job displacement to a broader slowdown in hiring.
President Donald Trump takes questions after his speech at the World Economic Forum in Davos, Switzerland, on Jan. 21, 2026.
